Terms and Conditions mg4d – Complete Platform Usage Guide

1Acceptance of Terms

These Terms and Conditions constitute a binding agreement between you ("User") and mg4d ("Platform", "us"). This document governs all aspects of your use of the mg4d platform, including the website at mg4d.onl and any associated mobile applications.

By accessing, registering, or using any service offered by mg4d, you automatically accept and agree to be bound by all terms stated herein. This acceptance includes all amendments that mg4d may make from time to time.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy mg4d, all of which together form the complete agreement between you and the platform.

2Account Eligibility

To use the mg4d platform, you must meet the following eligibility requirements:

• Be at least 18 years old or the minimum age requirement set by your local laws, whichever is higher.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any self-exclusion or gaming ban register enforced by any relevant authority.
• Not residing in a region or country where the use of online gaming platforms is prohibited or restricted by law.

3Registration & Account Management

Each user is only permitted to hold one (1) account at mg4d. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or device information — are strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information during registration constitutes a serious breach of these terms. mg4d reserves the right to verify user identity through a KYC (Know Your Customer) process, which may include requests for identification documents.

You are solely responsible for the security of your password and the confidentiality of your account login details. mg4d will not be liable for any losses arising from your password being accessed or used by an unauthorized party.

• Notify the mg4d support team immediately if you suspect your account has been accessed without authorisation.
• Use a strong and unique password — combine uppercase letters, lowercase letters, numbers, and symbols.
• Never share your login details with anyone, including mg4d staff.
• Update your personal information promptly if any changes occur.

4Deposit & Withdrawal

All deposits made into an mg4d account must use payment methods supported by the platform and must be made in the name of the registered user. mg4d does not accept third-party deposits or payments via methods not listed on the platform.

Payment methods supported by mg4d include major Malaysian online banking, DuitNow, FPX, and digital wallets such as Touch 'n Go and GrabPay. The full list of payment methods is available on the Deposit.

• The minimum deposit is as specified on the Deposit page and may vary depending on the payment method selected.
• All withdrawals are processed to a bank account or digital wallet registered in the user's name only.
• Withdrawals exceeding certain limits require additional identity verification before they can be processed.
• Mg4d reserves the right to temporarily suspend withdrawals while an investigation is conducted if there are signs of unusual activity on the account.

5Game Rules

All games available on the mg4d platform operate using a Random Number Generator (RNG) that has been independently audited and certified. This ensures every game outcome is fully random and fair, with no manipulation of any kind.

Users are responsible for understanding the rules of each game before placing bets. mg4d provides detailed information on how to play, Return to Player (RTP) rates, and betting limits for each game directly through the game interface.

• Game results displayed on the platform are final and cannot be contested.
• Any technical disruptions during a gaming session will be handled in accordance with mg4d's standard technical resolution policy.
• The use of automated software, bots, or third-party tools that provide an unfair advantage is strictly prohibited.
• Mg4d reserves the right to void any bets suspected of involving fraud or exploitation of system errors.

6Bonus & Promotions

Mg4d offers a variety of bonuses and promotions to users from time to time. Each bonus offer is subject to specific terms and conditions stated alongside the offer, including wagering requirements, validity periods, and eligible game restrictions.

Received bonuses cannot be transferred, sold, or directly converted to cash. Bonuses may only be used in accordance with the stipulated terms and will expire if those terms are not met within the specified timeframe.

• Users are limited to one claim per promotion unless stated otherwise.
• Bonuses may not be used for opposing wagers (e.g., betting on both sides) to fulfill wagering requirements.
• Mg4d reserves the right to modify or terminate any promotion at any time without prior notice.

7Prohibited Conduct

Use of the mg4d platform is subject to compliance with applicable laws and the conduct standards set out herein. The following activities are strictly prohibited and may result in immediate account closure:

• Registering using a false identity or another person's information without authorization.
• Using the platform for money laundering or any other illegal financial activity.
• Exploiting bugs or technical errors in the system for unfair advantage.
• Using third-party software, bots, or automated tools during gameplay.
• Communicating in a manner that is offensive, threatening, or harassing toward other users or staff.
• Attempting to access or interfere with mg4d's systems, servers, or networks without authorization.
• Committing or facilitating any form of fraud in games or financial transactions.

8Privacy & Data Protection

Mg4d takes the protection of users' personal data seriously. All information collected during registration and platform use is protected using 256-bit SSL encryption technology and stored on secure servers.

The collection and processing of your personal data is carried out in accordance with Privacy Policy mg4d complies with recognised data protection standards. You have the right to access, correct, or request the deletion of your personal data by contacting the mg4d support team.

• Mg4d will not sell or disclose your personal data to third parties without your consent, except where required by law.
• Financial transaction data is handled with the highest level of security and is accessible only by authorized personnel.
• Cookies are used to enhance the user experience on the platform. You can manage cookie settings through your browser.

9Account Suspension & Closure

Users may close their mg4d account at any time by contacting the customer support team. Prior to closure, any outstanding bonus wagering requirements will be forfeited and any valid cash balance will be processed for withdrawal in accordance with standard procedures.

Mg4d reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any terms stated in this document.
• A self-exclusion request submitted by the user themselves.
• Suspected involvement in fraudulent activity or money laundering.
• Failure to verify identity within the specified period when requested.
• Accounts that have been inactive for the period specified under mg4d's inactive account policy.

In cases where an account is suspended pending investigation, the account balance will be frozen for the duration of the investigation. mg4d will notify the user of the investigation outcome within a reasonable timeframe.

10Liability Limits

The mg4d platform is provided "as is" and mg4d makes no guarantee that the service will be free from interruptions, errors, or technical faults at all times. mg4d will make every effort to ensure the platform operates smoothly and to address any technical issues promptly.

To the extent permitted by applicable law, mg4d shall not be liable for:

• Indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond mg4d's control, such as internet infrastructure issues, natural disasters, or third-party interference.
• Financial decisions made by users based on their use of the platform.
• Losses incurred as a result of a user's password or login details being accessed by an unauthorized party due to the user's own negligence.

11Amendment of Terms

Mg4d reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any amendments will take effect immediately upon publication on the mg4d website, unless stated otherwise.

Users are encouraged to review these Terms and Conditions periodically to stay informed of the latest version. The most recent update date will always be displayed at the top of this document.

Continued use of the mg4d platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with any amendment, you should discontinue use of the platform and close your account.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the mg4d team is ready to assist you through the following channels:

• In-platform live chat: Available 24 hours a day, 7 days a week. The fastest way to get a response.
• Support email: [email protected] – for written inquiries requiring a detailed response.
• FAQ Section: Visit the FAQ for answers to frequently asked questions.